Your privacy is important to us
Benefits on Madison collects Personal Data from its Users, when required by law for us to verify your identity for certain products and services.
Personal Data collected for the following purposes and using the following services:
Personal Data: Cookies
Personal Data: Cookies and email address
Further information about Personal Data
Service use & device and location
The Owner (Benefits on Madison) or third-party services employed by the Owner collects information automatically when the User uses or engages with Benefits on Madison Products & Services, such as the Benefits on Madison website, app, and platform technology. The information collected includes the User usage data, purchases made, app installation and updates, and how the User engages with content or ads. Benefits on Madison uses login information, cookies, device information, and internet protocol (“IP”) addresses in order to identify Users, log API calls, and provide User support.
Information is collected automatically about User’s roaming services usage, specifically voice, SMS, and data services usage. The information collected includes, but is not limited to, user location, call duration, call/SMS recipient’s telephone number, length of data sessions, amount of data used in a session, and network connectivity status. This information is required in order for Benefits on Madison to be able to provide access to, and billing for, use of Benefits on Madison services to the User. Benefits on Madison does not store the content of any personal calls, SMS, and data-based messages, or data sessions.
Benefits on Madison Customer Support accesses User data to troubleshoot and resolve User complaints and service issues. Additional information may be requested from the User to investigate further. User data may be shared with third party vendors in order to address service issues beyond Benefits on Madison’s control.
Further personal User data may also be requested from Benefits on Madison and shared with third-party vendors employed by Benefits on Madison to be used as proof of identity and proof-of-address when enabling opt-in services like applications for prepaid card programs, where required by law.
Device and location
In order to offer services, Benefits on Madison automatically collects User information pertaining to device location, operating system, IP address, device identifier, ISP and/or mobile carrier connection, cell id, and Benefits on Madison app version, PayMaLink.
Benefits on Madison provides Users with email and push notifications to communicate the following, but is not limited to, availability of Services, policy changes, network disruptions, order confirmations, rate changes, account information details, and personalized offers. By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive commercial or promotional email messages. Users may opt out of receiving promotional marketing emails at any time by clicking the unsubscribe link located at the bottom of every email. However, Users cannot opt-out of receiving communications related to service and account updates, including security and legal notices. If a user wishes to stop receiving all account-related communication, they must cancel their account by reaching out to [email protected]
Personal Data collected: email address, first name, last name, home country, and country located, along with if applicable government issued photo ID numbers as well as Proof of Address details.
How we secure your information
We implement appropriate technical and organizational measures to protect the information we collect and store. Unfortunately, no security measures are 100% foolproof, and as such no network or system (including ours) can be guaranteed to be 100% secure against destruction, loss, alteration, unauthorized disclosure of, or access to information we collect and store. If you believe your information may not be secure for any reason, please contact us immediately at [email protected].
Information from Children
Benefits on Madison is not directed to children under the age of 13 and we do not knowingly collect personally identifiable information from children under the age of 13. If we learn that we have collected personally identifiable information of a child under the age 13, we will take reasonable steps to delete such information from our files as soon as is practicable. Please contact us at [email protected] if you believe we have any information from or about a child under the age of 13.
Owner and Data Controller
Benefits on Madison, Inc.
Your privacy matters. Benefits on Madison is committed to providing secure and reliable global connectivity. We value your privacy and as part of our commitment, we want to be transparent about the data we collect and how it is used.
Owner contact email: [email protected]
Latest update: May 24, 2018